Michael C. Young — professional headshot
Transformational Technology Executive

Michael C. Young

Enterprise Architecture · AI Innovation · Digital Transformation

A technology leader who pairs C-suite strategy with hands-on engineering — directing enterprise architecture, cloud, security, and AI at scale, with two decades of applied-AI innovation across healthcare, government, and the private sector.

Contact MeEmail or call See My AI Work20 years of AI
20+
Years leading technology
$47M
IT budget owned
28
Person organization
50,000+
Users supported
20yr
Applied-AI innovation
About

Where people and technology meet

Michael C. Young is a transformational technology executive with more than 20 years of progressive leadership across healthcare, government, and the private sector. He began writing software at age 10 and has spent his career at the intersection of people and technology — pursuing clinical training as a Certified Nursing Assistant, Phlebotomist, and Surgical Technician before uniting healthcare and engineering.

Today he directs enterprise architecture, cloud, security, and AI for one of the nation’s largest academic health systems, owning a $47M budget and a 28-person organization serving more than 50,000 users. A hands-on innovator, his applied-AI work spans two decades — from a self-refining personalization engine built at Microsoft Cyber Labs to a production enterprise AI-agent ecosystem — always guided by strong governance, disciplined stewardship, and a focus on outcomes.

Healthcare Impact

Nine years transforming healthcare

For nearly a decade, Michael has led enterprise technology inside one of the nation’s largest academic health systems — pairing cutting-edge technology with creativity to reshape how care is delivered, guided by the defining equation of modern healthcare: lower cost, higher quality.

Cutting-Edge Technology

Brought governed enterprise AI to the front lines — a four-agent Copilot Studio ecosystem, an Azure OpenAI intelligence layer, and a Microsoft & Copilot Center of Excellence — putting modern, trustworthy AI into the hands of clinicians and staff.

Lowering Cost

Drives efficiency through automation, orchestration, FinOps, and licensing optimization. The Copilot Rapid Deployment alone delivered 77% usage growth and FTE-equivalent time savings, with operational response times engineered from ~2 hours to under 15 minutes.

Raising Quality

Elevates the consistency and speed of care support — standardizing answers, accelerating response, and freeing clinicians from administrative friction so they can focus on patients.

The through-line is creative problem-solving: two decades of hands-on engineering fused with executive strategy to imagine what’s next — and to govern innovation so it scales safely and securely across a 50,000-user enterprise.

Signature AI Work

Two decades of applied AI

A continuous arc of turning emerging technology into production capability — long before today’s generative-AI wave, and leading it now.

EARLY 2000s · Microsoft Cyber Labs

MetroQuest — Adaptive AI Personalization

Young Consulting LLC

A three-tier, self-refining recommendation engine that modeled user personality from taste and preferences, predicted the choices a user would be most inclined to make from prior patterns, and continually refined itself — an early demonstration of adaptive machine learning.

Machine LearningRecommendation EnginePersonalization
2005–2015 · City of Indianapolis

Justis .NET — AI Code Modernization

Daniels Associates / City of Indianapolis

An AI application that learned obsolete, unsupported mainframe languages such as CA-IDEAL by analyzing their machine-language output, then used .NET CodeDOM to automatically convert legacy applications into modern VB.NET and C# — a production demonstration of AI-driven modernization.

AI / ML.NET CodeDOMLegacy Modernization
2024–Present · IU Health

Enterprise AI Agent Ecosystem

“Project Welcome” Command Center

Architected a four-agent ecosystem on Microsoft Copilot Studio and Azure OpenAI — automating intake, knowledge delivery, response drafting, and executive intelligence. Engineered to cut response time from ~2 hours to under 15 minutes and scale toward a 500+ provider statewide deployment.

Copilot StudioAzure OpenAIAI AgentsGovernance
2024–Present · IU Health

Microsoft & Copilot Center of Excellence

Enterprise strategy & governance

Authored the enterprise strategy unifying Microsoft 365, Azure, Power Platform, Defender, Purview, and Copilot under one governed, cost-disciplined operating model. The Copilot Rapid Deployment delivered 77% usage growth and measurable, FTE-equivalent time savings.

AI GovernanceFinOpsCenter of Excellence
Experience

Career highlights

Progressive leadership across enterprise healthcare IT, municipal and state government, and technology consulting.

Director, Information Services   Indiana University Health
2017 – Present

Sets enterprise IT strategy and leads digital transformation across a 50,000+ user environment. Owns a $47M budget and a 28-person organization spanning cloud, collaboration, security, and service management. Architected an enterprise AI-agent ecosystem and authored a Microsoft / Copilot Center of Excellence.

Senior Technical Manager   21 Tech
2015 – 2017

Led the application-development organization across the full SDLC for large-scale, citywide software-integration programs, and partnered with the CTO and CFO on RFP strategy, contracts, and executive presentations.

Systems Manager / Solutions Architect   City of Indianapolis
2005 – 2015

Directed development and enterprise architecture for citywide land-management systems, built the Justis .NET AI code-modernization application, and automated assessors’ property-tax data and reporting to the State of Indiana.

Director of Information Technology   Stratis Corp
2003 – 2005

Owned the entire IT organization and P&L, designed and operated all networks, Active Directory, and Exchange, and partnered with Microsoft on CRM and SQL pilot programs.

Founder & President   Young Consulting LLC
2001 – 2021

Advised Governors, Mayors, and CEOs on digital transformation across government, finance, and public services — with a 100% delivery-success record over 20 years — and built the MetroQuest AI personalization engine.

Expertise

Core competencies

Executive strategy and enterprise architecture, grounded in genuine engineering depth.

Technology Strategy & Vision
Enterprise & Solutions Architecture
AI / ML & Generative AI
Cloud Infrastructure (Azure · M365)
Cybersecurity, Data Protection & DLP
IT Governance & Compliance
Budget Ownership & Vendor Management
Public-Sector / Government Delivery
Digital Transformation & Innovation
Team Leadership & Talent Development
Software Development (C#, .NET, SQL)
IT Service Management & Automation
Credentials

Education & certifications

Education

  • B.S., Information Technology — Purdue University (IUPUI)
  • Organizational Leadership — Purdue University (IUPUI)
  • A.S., Information Technology — Purdue University (IUPUI)

Certifications & Licensure

  • ITIL · Six Sigma Green Belt · Lean Practitioner
  • Microsoft SharePoint Developer · IBM FileNet · CompTIA A+
  • Clinical licensure: CNA, Phlebotomist, Surgical Technician
Contact

Let’s connect

Open to executive technology leadership opportunities. The fastest way to reach me is by email or phone.